|
Frequently Asked Questions |
|
|
| Q. |
Can my dog move around when wearing a Roadie?
|
| A. |
The Roadie Canine Vehicle Restraint allows your dog to sit, stand, or lie down safely. Your pet can do anything on the seat with the Roadie on that he can do with it off, except fly!
|
| Q. |
If I order today, how long will it be before I receive my order?
|
| A. |
All orders placed before noon on any given day will be shipped within 24 hours. All other orders go out within 48.
|
| Q. |
I have a growing puppy. Should I buy the size he will be when full grown?
|
| A. |
Proper fit is essential. Puppies need to be sized just like full grown dogs. We do not recommend that you buy a size larger for your puppy so that the puppy will "grow into it". If the harness is too big, he will come out of it. If you purchase a Roadie for your dog, and he is less than one year old, to be eligable for the program you MUST mention it upon ordering (comments area on order page). When your puppy grows out of his first harness, return it to us in good condition and we will give you 20% off on your next harness - if you are unable to return the harness - you will still recieve 10% off your purchase.
|
| Q. |
How does the Roadie attach to the car?
|
| A. |
See animated instructions!
|
| Q. |
Is this a one size fits all harness?
|
| A. |
No, see our size chart.
|
| Q. |
Are dogs safe in crates?
|
| A. |
A crash test done by Allianz Insurance Company in Germany shows debris flying freely in the test car after the dog crate exploded on impact. The crate was fastened securely in the vehicle with the seatbelt. The crate exploded because the "dummy dog" hit the inside of the crate with such extreme force that the crate opened up and the dog continued to fly out of the car. Remember that any loose object in the car is a potential unguided missile. The real question here should be, "is anyone safe in the car with a dog in a crate"?
Read this testimonal now!
|
| Q. |
Is it safe for my dog in the front seat?
|
| A. |
Ruff Rider Products highly recommends that you put your dog(s) in the back seat. The safest seat is the seat in the middle. The two most important reasons for NOT putting your dog in the front seat are:
Air bags punch out of the dashboard at 140 miles per hour and, as with small children, airbags can be lethal for dogs.
Because of the short distance between your dogs nose and the windshield, chances of him hitting the windshield are very good.
|
| Q. |
Does my Roadie fit properly?
|
| A. |
Your new roadie is not designed to fit skin-tight, like other harnesses. It should have several inches of play in order to be comfortable and function properly. The simple test for size is as follows:
- Put the Roadie on your dog and adjust
- With the dog standing, pull the leash/connector piece, in the middle of your dog's back, straight up until there is no more play
- You should be able to insert between two and four fingers vertically between the bottom of the harness and the dog's back
- If you can fit less than two fingers, the harness is too small and you need a bigger size. If you can fit more than two fingers, your harness is too big.
If your dog is still growing, please call our office before making this decision.
|
| Q. |
How can I become a Ruff Rider Dealer?
|
| A. |
Click here for more information on Wholesale opportunities.
|
| |
|
|
|
